IP Video Door Entry Systems
System Overview
An IP video door entry system consists of:
- Outdoor call panel (door station): Mounted at the entrance — camera, call button, speaker/microphone, and an RFID reader (on some models)
- Indoor monitor: Mounted inside the property — touchscreen showing the visitor, with call/answer, open door, and monitoring controls
- Network switch: The PoE switch that powers the outdoor panel and connects both devices
- Electric lock: Controlled by the door station's lock relay output
The door station and indoor monitor communicate over the property's IP network. The customer can view and answer calls remotely via the Hik-Connect app.
Hikvision DS-KIS/DS-KV Series — Key Models
| Model | Type | Notes |
|---|---|---|
| DS-KV8113-WME1 | Outdoor call panel (single-button) | 2MP camera, RFID reader, flush or surface mount |
| DS-KV8213-WME1 | Outdoor call panel (two-button) | 2 apartments/entrances |
| DS-KH6320-WTE1 | Indoor monitor (7" touch) | Wi-Fi, PoE, Android-based, Hik-Connect app |
| DS-KH8350-WTE1 | Indoor monitor (10" touch) | Larger screen, Android |
For most residential installs: DS-KV8113-WME1 outdoor panel + DS-KH6320 indoor monitor.
Survey
- Entry point: Where is the main entrance? Is there a gate as well as a front door?
- Cable route: Can Cat6 be run from the network switch to the outdoor panel location?
- Indoor monitor location: Usually in a hallway or kitchen — needs Cat6 and a 230V socket nearby for the monitor's power adapter.
- Door release: Is an electric lock or strike already fitted, or does one need to be installed?
- Existing intercom: Is there an existing door entry system to remove?
Cabling
- Outdoor panel: Powered by PoE (IEEE 802.3af) via Cat6 from the PoE switch — no separate power supply at the door
- Indoor monitor: Cat6 for network connection; 12V DC power adapter (supplied with monitor)
- Door lock relay: Run 2-core cable from the door station to the electric lock
- Maximum cable run: Keep under 90m as with all PoE devices
Procedure
Step 1 — Run cables
- Run Cat6 from the PoE switch to the outdoor panel location
- Run Cat6 from the network switch to the indoor monitor location
- Run 2-core cable from the outdoor panel to the electric lock (if not already present)
Step 2 — Mount the outdoor call panel
Flush mount (recessed into wall):
- Use the supplied back box — feed Cat6 and lock cable through
- Fix the back box, connect cables, and clip the panel onto the back box
Surface mount:
- Use the surface-mount adapter (supplied or ordered separately)
- Fix the adapter to the wall, connect cables, and attach the panel
Step 3 — Connect the outdoor panel
Inside the panel:
- LAN port: Terminate the Cat6 — T568B
- Lock relay terminals: Connect the 2-core lock cable (relay is normally-open)
- Card reader: Pre-wired internally on DS-KV models
Step 4 — Mount and connect the indoor monitor
- Mount at approximately eye height (1.5m centre is typical)
- Connect the Cat6 to the LAN port on the rear
- Connect the 12V power adapter
- Power on
Step 5 — Configure
Using SADP (Hikvision device discovery tool — on a laptop):
- Connect a laptop to the same network as the devices
- Use SADP to find the door station and indoor monitor
- Activate both devices (set a password)
- Configure the door station: assign device number, set the indoor monitor's IP as the SIP server, or enable cloud P2P mode
- Configure the indoor monitor: add the door station as a linked device
Using Hik-Connect (customer remote access):
- Add the door station to Hik-Connect (scan QR code or enter serial number)
- The customer's phone will receive call notifications when the door button is pressed and can open the door remotely
Step 6 — Test
- Press the call button on the outdoor panel — indoor monitor rings and shows live video
- Answer the call on the indoor monitor — two-way audio works
- Press door release on the indoor monitor — lock releases
- Call connects to Hik-Connect app on customer's phone
- Camera image is clear and correctly exposed
- RFID reader (if fitted) — programme and test fobs/cards
Programming the Door Release
The door station's relay output controls the electric lock:
- Default state: relay open (lock energised and locked)
- On door release: relay closes → lock releases
- Configure the release time in the door station settings — typically 3–5 seconds
Adding RFID fobs/cards:
- Programme via iVMS-4200 or the Hik-Connect web interface
- Hold the card to the reader and add via the software
Common Issues
| Problem | Fix |
|---|---|
| Devices not communicating | Confirm both devices are on the same subnet; check SIP configuration or P2P cloud mode is active |
| Video not showing on indoor monitor | Check Cat6 connection at outdoor panel; confirm panel is powered (PoE link LED on switch) |
| No audio on call | Confirm microphone and speaker are not blocked; check call volume setting |
| Door not releasing | Check relay wiring; confirm relay is configured in device software; check lock wiring |
| Hik-Connect not receiving notifications | Confirm device is added to Hik-Connect; check push notifications on customer's phone; confirm internet access |
| Image dark at night | Check IR is enabled in camera settings; ensure no obstruction causing IR bounce |
