Underfloor Heating Controls
How Electric Underfloor Heating Works
Electric underfloor heating uses a resistive heating element (mat or cable) laid beneath the floor surface. The element is wired to a thermostat which switches it on and off to maintain the setpoint temperature.
Components:
- Heating element: Mat or cable, installed by a flooring contractor or electrician — rated in W/m²
- Thermostat: Controls the element based on floor or air temperature
- Dedicated circuit: A dedicated RCBO circuit from the consumer unit (sized for the element's total wattage)
- Floor temperature sensor: A probe sensor laid in the screed/adhesive near the element — prevents overheating and provides accurate floor temperature control
Thermostat Types
| Type | Notes |
|---|---|
| Basic programmable thermostat | Sets temperature and schedule; manual control only |
| Smart thermostat (Wi-Fi) | App-controlled; remote access; scheduling from phone. Examples: Heatmiser neoStat, Warmup 4iE |
Wilsons' typical install: Heatmiser neoStat or Warmup 4iE — gives the customer app control and energy monitoring.
Survey
Before installing thermostats on an existing UFH system:
- Test the element: Measure element resistance with a multimeter — if open or incorrectly high resistance, the element is damaged and must be replaced before the thermostat is fitted.
- Confirm element wattage: The thermostat must be rated for the element's load (typically 16A — check thermostat spec).
- Check floor probe: Confirm the probe sensor wire is in place and accessible at the thermostat back box.
- Check the circuit: Confirm the UFH circuit is on a dedicated RCBO, sized for the element's load.
Installation Procedure
Step 1 — Isolate
Isolate the UFH circuit at the consumer unit. Prove dead at the thermostat back box.
Step 2 — Check element resistance
Using a multimeter:
- Measure resistance between the two element conductors (should match manufacturer's spec — typically 20–200Ω)
- Measure insulation resistance between each conductor and earth — should be above 1MΩ
- Record the readings
Step 3 — Connect the thermostat
Standard thermostat terminals (always refer to manufacturer's wiring diagram):
| Terminal | Connection |
|---|---|
| L | Live (from RCBO/fuse spur) |
| N | Neutral |
| E | Earth |
| L out / SW L | Switched live to element |
| N out | Neutral to element |
| Sensor | Floor probe sensor (2-core, polarity-independent) |
Fit the thermostat in the back box and fix the faceplate.
Step 4 — Fit the floor probe (new installations)
On new installations before the floor is laid:
- Lay the probe sensor wire along the heating element, between cable runs, approximately 200–300mm from the wall
- Route the probe wire back to the thermostat back box in conduit
- Leave sufficient spare wire in the back box to allow the thermostat to be removed without disturbing the floor
Step 5 — Commission
- Restore power
- Configure the thermostat (temperature setpoint, schedule, sensor mode — floor or air)
- For smart thermostats: connect to the customer's Wi-Fi and configure the app
- Test: set the thermostat above the current floor temperature and confirm the element switches on — check the floor begins to warm
- Set the floor temperature limit to match the floor type (see table below)
Floor Temperature Limits
Exceeding the floor's maximum temperature can cause permanent damage:
| Floor type | Max floor temperature |
|---|---|
| Ceramic / porcelain tile | Up to 40°C |
| Stone / slate | Up to 40°C |
| Engineered timber | 27°C (check manufacturer spec) |
| Laminate | 27°C |
| Vinyl / LVT | Typically 27°C (check manufacturer spec) |
| Carpet | Not recommended — poor heat transfer; risk of overheating |
Always set the floor temperature limit in the thermostat to match the floor type.
Multi-Zone UFH
- Individual thermostats: One thermostat per zone, each on its own circuit — simple, no controller required
- Centralised controller (e.g. Heatmiser neoHub): One controller managing multiple neoStat thermostats — single-app management of all zones and more sophisticated scheduling
For multi-zone installs, plan consumer unit space for multiple RCBO circuits.
Common Issues
| Problem | Fix |
|---|---|
| Thermostat shows element fault or no heating | Check element resistance — open or short circuit indicates damage; check wiring connections |
| Floor not reaching setpoint | Element may be undersized; floor insulation absent (heat going downward); check thermostat is in floor sensor mode |
| Thermostat trips | Element load exceeds thermostat rating — check total wattage; fit a higher-rated thermostat or split the element across two circuits |
| Floor probe reading incorrect | Probe in direct contact with element or positioned incorrectly; replace and re-route probe |
| Smart thermostat offline | Check Wi-Fi coverage at thermostat location; reset and re-pair if needed |
| Floor surface too hot | Temperature limit not set correctly — set floor limit to match floor type |
