Texecom Premier Elite — Reset & Default Procedures

Purpose

Covers the three reset/default procedures you'll need on Texecom Premier Elite systems: SmartCom factory reset, engineer code default, and full panel factory reset.

Procedure 1 — SmartCom Factory Default

When to use: When connecting a SmartCom that has been used on a previous installation. Always default before re-using on a new system — this erases previous data and ensures a clean connection to the new panel.

Note: Default procedure is only available on SmartCom Version 2.1 and above. Check the version label on the unit before proceeding.

Steps

1. Connect the SmartCom communicator to the panel
2. Remove the lid of the SmartCom communicator
3. Press and release the yellow button on the SmartCom communicator 5 times

The SmartCom will reset and all previous configuration will be erased. It is now ready to connect to the Premier Elite control panel and register as a new installation.

Procedure 2 — Default the Engineer Code

When to use: When the engineer code is unknown (e.g. taking over a previously installed system) and you need to regain programming access.

Method A — Via Wintex (preferred, if panel is accessible)

1. Connect to the panel via Wintex using a direct USB or IP connection
2. In Wintex, navigate to: Panel → Access Codes → Engineer Code
3. Set the engineer code to the required value
4. Write changes to panel

Method B — Hardware default (tamper/jumper method)

1. Power down the panel completely (remove mains, disconnect battery)
2. Locate the ENGRESET jumper on the panel PCB (position varies by panel — refer to the specific panel installation manual)
3. Short the jumper / hold the reset button while restoring power
4. The engineer code will reset to the factory default: 1234
5. Remove the jumper before the panel completes boot
6. Log into engineer menu with code 1234 and set a new engineer code immediately

Important: After defaulting the engineer code, always set a new code before leaving site. Never leave a system with the default code 1234.

Procedure 3 — Full Panel Factory Default

When to use: When a panel needs to be completely wiped — all programming, zones, users, and history erased. Use as a last resort (e.g. taking over an unknown system where programming is locked and inaccessible).

Method A — Via Wintex

1. Connect to the panel via Wintex
2. Navigate to: Panel → Utilities → Factory Default
3. Confirm the default when prompted
4. Panel will reboot with all settings cleared
5. Recommission from scratch using the Initial Setup Procedure

Method B — Hardware default

1. Power down the panel completely (mains and battery)
2. Locate the factory reset contact/jumper on the PCB (refer to the specific model's installation manual for exact location — position differs across Premier Elite 24/48/88/168/640)
3. Hold the reset contact short while restoring power
4. Keep held until the keypad displays the startup/language selection screen
5. Release — the panel is now at factory default
6. Recommission from scratch

Summary

Related documents

• Initial Setup Procedure — use after a full factory default
• Ricochet Fault Recovery — for supervision faults after firmware work