Texecom Premier Elite — Initial Setup Procedure
Purpose
Step-by-step commissioning procedure for a new Texecom Premier Elite installation. This is the Wilsons Systems standard setup sequence, carried out after second fix is complete and the panel is ready to be powered up for the first time.
Applies to
Texecom Premier Elite 24 / 48 / 88 / 168 / 640 — new installs and full re-commissions.
Prerequisites
- All wiring complete — detectors, keypads, bell box, SmartCom
- Panel powered up (mains + battery connected)
- Engineer access code (default: 1234)
- Wintex laptop if programming remotely or via USB
- Customer details for user setup and app registration
Panel Setup
0. Factory default before programming
Before programming any new panel — even one fresh from the box — Texecom recommends running a full factory default first. This ensures the panel starts from clean, known values and clears any residual programming from factory testing or transit.
Hardware method (panel not yet connected to Wintex):
- Power down completely — remove mains and disconnect battery
- Locate the factory reset contact/jumper on the PCB (position differs by model — refer to the panel installation manual)
- Hold the reset contact short while restoring power
- Keep held until the keypad displays the startup / language selection screen
- Release — panel is now at factory default
- Proceed to Step 1 below
Via Wintex (if already connected):
Panel → Utilities → Factory Default → confirm when prompted
Full details and model-specific notes: see Reset & Default — Procedure 3.
1. Initial power up
Power up the panel. Allow the panel to fully boot — you'll see the startup sequence on the keypad.
If this is the first power-up (or after a factory default), the panel will enter the Quick Start Wizard. You can either step through the wizard or exit and program manually via Wintex / engineer menu.
2. Set language
Set display language to English (UK) if not already set.
3. Confirm devices
Check all connected zones and keypads are being detected by the panel. In the engineer menu, walk through zones and verify each device is registering.
For Ricochet wireless systems, confirm all wireless devices have enrolled correctly and are showing on the wireless zone list.
4. Set time and date
Set the correct time and date. Important for the event log and for app-connected systems.
Engineer Menu → System Options → Time/Date
5. Change engineer code
Always change the engineer code from the default (1234) before leaving site. Use the Wilsons standard engineer code or the code agreed with the customer.
Engineer Menu → Access Codes → Engineer Code
6. Set up zones
Programme each zone with the correct zone type:
| Zone type | Use for |
|---|---|
| Entry/Exit 1 or 2 | Front/back door — gives entry and exit delay |
| Intruder | Standard PIR zones — instant trigger when armed |
| 24hr | Panic, tamper, or always-active zones |
| Final Door | Last door used on exit (triggers exit tone) |
Assign each zone to the correct area.
7. Set up zone text
Label every zone with a clear description so the customer and ARC can identify which detector has triggered.
Good examples:
Front DoorLounge PIRKitchen WindowGarage Door
8. Set exit type to timed (if no door contact)
If there is no door contact on the exit route, set the exit type to Timed Exit rather than Final Door.
Area Options → Exit Mode → Timed
9. Set banner message
Set the display banner to the customer's name or property name. Shown on the keypad when the system is disarmed.
System Options → Banner Text
Area Programming
10. Remove anti-code reset and confirmed reset
In Area Options, disable the anti-code reset and confirmed alarm reset options if not required for this installation.
Area Programming → [Area] → Area Options → uncheck Anti-Code Reset and Confirmed Reset
11. Area text — set to "Home"
Set the area text label. For most single-area domestic installs, set to Home.
Area Programming → [Area] → Area Text → Home
Keypad Setup
12. Keypad Options
On each keypad, configure the following options:
| Option | Setting | Purpose |
|---|---|---|
| Option 1 — PA Enable | ✓ Tick | Enables panic alarm button |
| Option 5 — PA Audible | ✓ Tick | Panic alarm triggers sounder |
| Option 7 — Quick Arm | ✓ Tick | Allows one-button full arm |
Engineer Menu → Keypads → [Keypad] → Keypad Options
13. Part arm silent
Enable Part Arm Silent in Area Options so the system part-arms without triggering an exit tone when the customer is going to bed.
Area Programming → [Area] → Area Options → Part Arm Silent
14. Texecom app — panic and reset via keypad
For the Texecom Connect app to support panic alarm and reset functions:
On Keypad 4 (or the keypad designated as the app keypad):
- PA ✓ tick
- PA Audible ✓ tick
Engineer Menu → Keypads → Keypad 4 → PA / PA Audible
SmartCom / App Setup
15. Set up user on app
Create the customer's account on the Texecom Connect app (iOS or Android).
- Download Texecom Connect
- Create account with customer's email
- The installer invitation will be sent from the SmartCom registration step
16. Register installer
Register the installer account using the Wilsons username on Texecom Connect.
17. Upgrade SmartCom to latest firmware
Before connecting the SmartCom to the customer's system, check the firmware version and update to the latest release via the Texecom Connect portal.
If using a SmartCom that has been on a previous installation, factory default it first before connecting. See Reset & Default — Procedure 1.
Final Checks Before Handover
- All zones walk-tested and triggering correctly
- Entry/exit delays timed and correct
- Part arm tested — internal PIRs not triggering when part armed
- External bell box triggering on alarm
- SmartCom online and app receiving signals
- Engineer code changed from default
- User code(s) set and given to customer
- Customer shown how to arm, disarm, part arm, and use the app
- Event log checked — no unexpected faults or tampers
- Panel date/time correct